PPP043 - Improving communication with patients with Janelle Penno

PPP043 - Improving communication with patients with Janelle Penno

Jane and Dan spoke to Janelle Penno, Perioperative Medicine Pharmacist at Peter MacCallum Cancer Centre in Melbourne. Janelle's paper "Improving Medication Labelling - Patients Driving Their Information" was awarded best paper at the MM2017 conference in November.

Janelle_Penno_747.png

We spoke to Janelle about:

  • Patients' preferences for medicine instructions
  • Principles of Plain English communication
  • Useful resources to help improve the way that health professionals communicate with their patients

To find out more:

Australian Commission on Safety and Quality in Health Care. National Safety and Quality Health Service Standard 2: Partnering with Consumers: Supportive Resources

Australian Commission on Safety and Quality in Health Care. Consumer health information needs and preferences: A rapid evidence review. April 2017

xkcd. US Space Team's Up Goer Five (explained using only the "ten hundred" words people use the most often)

PPP042 - Opioids and discharge from hospital with Benita Suckling

PPP042 - Opioids and discharge from hospital with Benita Suckling